The WebRTC protocol promises to make it easier for enterprise developers to roll out applications that bridge call centers as well as voice notification and public switched telephone network (PSTN) ...

AudioCodes' WebRTC gateway solution bridges the gap between current and new without compromising either side. I stir up controversy every time I say this, but I will say it anyway. WebRTC does not ...

TokBox today launched OpenTok for Customer Service and a number of new WebRTC-based services for OpenTok that will bring advanced audio and video chat capabilities to developers that aren’t natively ...

The WebRTC standard aims to make peer-to-peer communication over the Web as easy as picking up a phone. Here's what developers need to know about WebRTC, including how to set it up and what ...

Cloud communications provider Twilio cares about call quality, as a good customer experience is essential if it wants to succeed in disrupting the telecommunications space. Today, Twilio is announcing ...

WebRTC Offers Browser-Agnostic Solution Contrast this current state of affairs with a vision of what’s possible with WebRTC. Anyone with a Web browser and a microphone can make calls to anyone else ...

With this week’s rollout of Firefox 35, Mozilla is taking a bold step toward reclaiming the relevance that Firefox once commanded. Key to that effort is the organization’s move to take a standard ...

As the power of the Internet gets ever stronger, we will increasingly turn to the web as our primary communications channel. For many people, Skype is already their go-to preferred means of ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...

To the WebRTC purists out there, your world won’t end if you let an old, boring telephone be the recipient of a WebRTC call. One of the most famous moments in rock n' roll history occurred on July ...