Snapchatters, listen up: there’s a new way to use your favorite app, and it doesn’t involve your phone. On July 18, the social media platform (finally) launched a web version of the beloved app that ...

Blizzard Customer Support has rolled out a new feature to better assist customers with issues. The new live Web Chat feature allows players to chat directly with a Customer Service Representative, ...

The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls. Session-based live chat: a function universally disliked by customers, and it’s ...

Google’s latest chat app rolled out for smartphone users last fall, but at the time Allo was only available in the form of a smartphone app. Now you can use Allo on ...

Web users are increasingly familiar with an annoying phenomenon afflicting all manner of sites: you’re just browsing around, minding your own business and up pops a chat window asking if there’s ...

Google Chat, the service formerly known as Hangouts Chat, has a new app that works on any PC with Chrome. The messaging service has long had a desktop application, but this Progressive Web App version ...