WINTER PARK, Fla., March 3, 2021 /PRNewswire/ -- COPC Inc., a global consulting, certification, research and training firm that has set the standard for customer experience (CX) operations for 25 ...

New release includes new and updated best practices to help organizations improve the customer experience and increase revenue while lowering cost. "We built the new COPC CX Standard, Release 7.0 to ...