The Federal Communications Commission voted Thursday to look into the use of offshore call centers and ways to require phone ...

Analysts said the proposal, aimed to reduce fraud and language barriers, could drive companies toward automation.

The Federal Communications Commission took a major step Thursday toward bringing customer service jobs back to American soil ...

The Federal Communications Commission (FCC) has proposed measures to bring call center jobs back to the U.S. and ensure ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

Add Yahoo as a preferred source to see more of our stories on Google. FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by ...